Refund & Cancellation

Last updated: 27 October 2026

This policy explains how cancellations and refunds work for repairs booked with Repair Service India.

1. Cancelling a booking

• You can cancel free of charge any time before the technician reaches your address. Call or WhatsApp us to cancel.
• If you cancel after the technician arrives and has inspected the appliance, the visit charge of ₹350 applies.
• If we need to cancel or reschedule, we will tell you as early as possible. You pay nothing for a visit we cancel.

2. Declining the repair after inspection

You can decline the quote. You then pay only the ₹350 visit charge, which covers the inspection. If you go ahead with the repair, there is no visit charge.

3. Refunds

• Overcharge or billing mistake: we refund the difference in full.
• Part not fitted: if you paid for a spare part that we did not fit, we refund its price.
• Work not done: if you paid for work that was not carried out, we refund that amount.

Refunds are paid to the original payment method within 7 working days of approval. Cash payments are refunded by UPI or bank transfer.

4. Problems after the repair

If the same fault comes back, contact us and we will inspect it. Anything we agreed in writing on your invoice applies. Repair Service India does not offer a separate service warranty.

5. How to request a refund

Contact us with your name, mobile number and invoice details: Phone: +91 82990 15081 · WhatsApp: chat with us · Email: jiyafathussain0786@gmail.com · Address: Shop No. 04, Ganesh Lane, Kherwadi, Bandra East, Mumbai, Maharashtra 400051. We reply within 2 working days.